Creating Solutions Together: Design Thinking, The Office of Family Assistance, and 3 Grantees.

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Page Count
30
Year Published
2015
Author (Individual)
Chiarantona, Kathleen.
Corcoran de Castillo, Blair.
Koutstaal, Stanley.
Popham, Amelia.
Smith, Keyon.
Author (Organization)
U.S. Department of Health and Human Services.
Administration for Children and Families.
Office of Family Assistance.
Resource Type
Report
Resource Format
PDF
As part of a project supported by the HHS IDEA LAB, OFA tested design thinking’s utility as a creative problem solving approach for social service organizations with three of its grantees. After introducing the grantees to design thinking, the organizations learned the methodology by using it to solve a challenge of their choice. The publication, “Creating Solutions Together: Design Thinking, The Office of Family Assistance and 3 Grantees,” captures the process used and the grantees’ experience and reflections on the project. Not familiar with design thinking? At its heart, design thinking is a human-centered approach to problem-solving. It consists of a set of tools that focus on empathy for the end-user in the creation and consideration of any solution. (Author abstract)

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